Course: Tutorial to Strategic Service Management (5704-272)

Persons:

• Prof. Dr. Marion Büttgen (verantwortlich)

Type of Course:

exercise

In-Class Hours Per Week:

1

Contents:

With the aid of short case studies, transfer questions and arithmetic problems, the conveyed contents of the lecture Strategic Service Management are revised, applied and critically reflected.

Literature:

Literature will be announced in the lecture or on ILIAS.

Location:

Hohenheim

Module:

• 5704-270 Advanced Module Service Management (compulsory)